Product Delivery

We offer free, Australia-wide delivery. Delivery times vary but typically your product should arrive within 2-3 working days. For more information about delivery times we suggest you contact us directly.

We do not deliver outside Australia.

Returns & Refund Policy

Thank you for shopping at OZ Clotheslines & Letterboxes. If you are not entirely satisfied with your purchase, we are here to help you.


You have seven (7) calendar days to return an item from the date of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it.  Your item must be in the same packaging. Your item needs to have the receipt or proof of purchase.

Return of Goods – Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.   If you receive a refund your shipping cost will be deducted from your refund.

Contact Us

If you have any questions on how to return your own item, please contact us directly.

Website Disclaimer

Many of our products come with a guarantee or warranty from the manufacturer. In addition, they come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any further reasonably foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Full details of your consumer rights may be found at

All queries regarding products, such as returns, faults, loss, damage or product use should be directed to the selected Participating Store of purchase. Return and refund policies are in accordance with the Australian Consumer Law and any additional policies are offered at the discretion of the selected Participating Store of purchase.

OZ Clotheslines & Letterboxes does not warrant, guarantee or make any representations regarding the accuracy, adequacy, reliability, completeness or timeliness or any other aspect of the information available on the website (“Information”) or that it is suitable for your intended use. The Information is provided “as is” without warranty of any kind, express or implied to the full extent permitted by law, including, but not limited to implied warranties of merchantability and fitness for purpose.

You will be responsible for the content of any material you enter on the OZ Clotheslines & Letterboxes website. All information you enter must be accurate, complete and not misleading, deceptive, defamatory or contrary to law. OZ Clotheslines & Letterboxes is not responsible for and disclaims any liability in relation to the content of any messages or information posted by users, or for the content of information of third parties on the Internet, even if accessed through the OZ Clotheslines & Letterboxes website. However, OZ Clotheslines & Letterboxes reserves the right, which it may or may not exercise in its sole discretion, to review, edit or delete any material that OZ Clotheslines & Letterboxes deems to be illegal, offensive or otherwise inappropriate.

OZ Clotheslines & Letterboxes is not liable to any party for any direct, indirect, economic or consequential loss or damage for any use of or reliance upon the Information found on this website or on any other linked website, including, without limitation to, loss suffered in connection with out of date materials or transmission of computer viruses, lost profits, business interruption, loss of programs or data, even if OZ Clotheslines & Letterboxes is expressly advised of the possibility of such damages. If your use of the website or the Information results in the need for servicing or replacing equipment or data, OZ Clotheslines & Letterboxes is not responsible for those costs.

OZ Clotheslines & Letterboxes does not warrant or represent that the Information is free from computer viruses or other typographical errors or defects. OZ Clotheslines & Letterboxes recommends that virus checks should be done on any Information downloaded. The use of the website and the Information is at your own risk.

OZ Clotheslines & Letterboxes excludes, to the maximum extent permitted by law, all warranties, representations, and implied terms and any liability which may arise in relation to access to or use of this website or the Information.

Where liability cannot be excluded, any liability incurred by OZ Clotheslines & Letterboxes is limited to, at the option of OZ Clotheslines & Letterboxes, the re-supply of the Information on the website or the repayment of reasonable costs of having the Information re-supplied. Under no circumstances will OZ Clotheslines & Letterboxes be liable for any direct, indirect, economic, incidental, special or consequential loss or damages arising out of the use of this website or the Information, including lost business profits.

Website Terms and Conditions

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

License to use website

Unless otherwise stated, OZ Clotheslines& Letterboxes and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:

  • republish material from this website (including republication on another website);
    •    sell, rent or sub-license material from the website;
    •    show any material from the website in public;
    •    reproduce, duplicate, copy or otherwise exploit material on this website for a
    commercial purpose;
    •    edit or otherwise modify any material on the website; or
    •    redistribute material from this website [except for content specifically and expressly made available for redistribution];
    •    Where content is specifically made available for redistribution, it may only be redistributed OZ Clotheslines& Letterboxes.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without OZ Clotheslines & Letterboxes express written consent.
[You must not use this website for any purposes related to marketing without OZ Clotheslines & Letterboxes express written consent.]Limitations of liability[OZ Clotheslines & Letterboxes] will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
•    [to the extent that the website is provided free-of-charge, for any direct loss;] •    for any indirect, special or consequential loss; or
•    for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
•    These limitations of liability apply even if OZ Clotheslines & Letterboxes
•    has been expressly advised of the potential loss.


Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit OZ Clotheslines & Letterboxes liability in respect of any:
•    death or personal injury caused by OZ Clotheslines & Letterboxes negligence;
•    fraud or fraudulent misrepresentation on the part of OZ Clotheslines & Letterboxes; or
•    matter which it would be illegal or unlawful for OZ Clotheslines & Letterboxes to exclude or limit, or to attempt or purport to exclude or limit, its liability.Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.
Other parties
[You accept that, as a limited liability entity, OZ Clotheslines & Letterboxes has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against OZ Clotheslines & Letterboxes officers or employees in respect of any losses you suffer in connection with the website.] [Without prejudice to the foregoing paragraph,] you agree that the limitations of warranties and liability set out in this website disclaimer will protect OZ Clotheslines & Letterboxes officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as [BP Direct].
Unenforceable provisions
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.IndemnityYou hereby indemnify OZ Clotheslines & Letterboxes and undertake to keep OZ Clotheslines & Letterboxes indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by OZ Clotheslines & Letterboxes to a third party in settlement of a claim or dispute on the advice of OZ Clotheslines & Letterboxes legal advisers) incurred or suffered by OZ Clotheslines & Letterboxes arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].
Breaches of these terms and conditions
Without prejudice to OZ Clotheslines & Letterboxes other rights under these terms and conditions, if you breach these terms and conditions in any way, OZ Clotheslines & Letterboxes may take such action as OZ Clotheslines & Letterboxes deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


OZ Clotheslines & Letterboxes may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.


OZ Clotheslines & Letterboxes may transfer, sub-contract or otherwise deal with OZ Clotheslines & Letterboxes rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, [together with Privacy Policy], constitute the entire agreement between you and OZ Clotheslines & Letterboxes in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with Australian Law, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of New South Wales.

OZ Clothesline& Letterboxes Details

The full name of OZ Clotheslines & Letterboxes is OZ Clotheslines & Letterboxes.
OZ Clotheslines & Letterboxes is registered in [Australia] under registration number [96 915 828 420].
OZ Clotheslines & Letterboxes address is [PO Box 142, Newport Beach, NSW 2106].
You can contact OZ Clotheslines & Letterboxesby email or

Privacy Policy

The following document sets forth the Privacy Policy for OZ Clotheslines & Letterboxes.

OZ Clotheslines & Letterboxes is committed to providing you with the best possible customer service experience.  Oz Clotheslines & Letterboxes is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site, which can be viewed without providing personal information, however, for access to future OZ Clotheslines and Letterboxes customer support features you are required to submit personally identifiable information.  This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping.  Those companies will be permitted to obtain only the personal information they need to deliver the service.  Oz Clotheslines & Letterboxes takes reasonable steps to ensure that the organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating systems, pages viewed while browsing the Site, page access times and referring website address.  This collected information is used solely internally for the purpose of gauging visitor traffic, trends and From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.  If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Oz Clotheslines & Letterboxes reserves the right to make amendments to this Privacy Policy at any time.  If you have obligations to the Privacy Policy, you should not access or use the Site.

Accessing your personal information

You have the right to access your personal information, subject to exceptions allowed by law.  If you would like to do so, please let us know.  You may be required to put your request in writing for security reasons.  Oz Clotheslines & Letterboxes reserves the right to charge a fee for searching for, and providing access to, information on a per request basis.

Contacting us

OZ Clotheslines & Letterboxes welcomes your comments regarding this Privacy Policy.  If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: +61414860654 or +61449228204
Post: Attn: Privacy Policy
OZ Clotheslines & Letterboxes
PO Box 142, Newport Beach NSW 2106